When you shut down your Microsoft Windows XP-based computer, Windows may intermittently stop responding (hang), and you receive the following message:
Saving your settings.
During this time, you may be able to move the pointer, but the computer may not respond when you press CTRL+ALT+DEL.
This problem may occur if all the following conditions are true:
To resolve this problem obtain the latest service pack for Microsoft Windows XP. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
